Welcome to TulipzPaws! By using our website and purchasing products from our store, you agree to be bound by the following Terms of Service. Please read these terms carefully before making any purchase.

1. General Terms

1.1 These Terms of Service ("Terms") govern your use of the TulipzPaws website, including all products, services, and features offered by us.
1.2 By accessing or using the site, you agree to these Terms, and you confirm that you are at least 18 years of age or have the consent of a parent or guardian.

2. Product Information and Availability

2.1 TulipzPaws aims to provide accurate and up-to-date product information. However, we do not guarantee that all product descriptions, prices, or availability details are always correct or error-free.
2.2 Product images on our website are for illustration purposes only. Colors and designs may vary slightly from what you see on the screen.
2.3 We reserve the right to limit quantities of products sold or to discontinue a product without prior notice.

3. Pricing and Payment

3.1 All prices on our website are listed in AUD (Australian Dollars) unless otherwise stated.
3.2 We accept various payment methods including major credit cards, PayPal, and other payment providers.
3.3 Prices and shipping fees are subject to change at any time, but any changes will not affect orders already placed.

4. Shipping and Delivery

4.1 TulipzPaws ships to all regions within Australia.
4.2 Shipping costs will be calculated at checkout based on the delivery address and the size of the order.
4.3 We offer free delivery to select areas in Melbourne.
4.4 Delivery times may vary, but we aim to dispatch all orders within 3 business days. Same-day delivery is available in some areas.
4.5 Once the order has been shipped, we are not responsible for delays caused by external factors, such as weather or carrier issues.

5. Returns and Exchanges

5.1 We do not accept returns or exchanges for a change of mind.
5.2 Returns are only accepted if the product has defects or damage, and must be reported within 7 days from receipt of the order.
5.3 To be eligible for a return, the product must be unopened and in its original condition, including packaging.
5.4 For eligible returns, you may choose between an exchange or store credit.
5.5 For more details, please refer to our [Return Policy].

6. Refunds

6.1 Refunds are only provided if the product has a major problem as covered by consumer guarantees under Australian law.
6.2 If you believe you are entitled to a refund, please contact us with details of the issue within 7 days of receiving the product.

7. Customer Responsibility

7.1 You are responsible for providing accurate information during the ordering process, including shipping address and contact details.
7.2 If you notice any errors in your order, please contact us immediately to correct the details before the order is dispatched.

8. Intellectual Property

8.1 All content on the TulipzPaws website, including logos, images, and product descriptions, is owned by us or our licensors and is protected by copyright law.
8.2 You may not use any of our content without prior written permission.

9. Privacy and Data Protection

9.1 We are committed to protecting your privacy. Please refer to our [Privacy Policy](insert link) for details on how we collect, use, and protect your personal information.

10. Limitations of Liability

10.1 TulipzPaws is not liable for any indirect, incidental, or consequential damages arising from the use of our website or the products sold.
10.2 Our liability is limited to the purchase price of the product(s) in question.

11. Changes to the Terms

11.1 We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date.
11.2 Your continued use of our website after any changes are posted indicates your acceptance of the revised Terms.

12. Contact Us

If you have any questions or concerns about our Terms of Service, please feel free to contact us at tulipzpawsau@gmail.com

Thank you for shopping with TulipzPaws!